inforMED
MalfunctionCDD

ELECSYS VITAMIN B12 II

Received Sep 5, 2024 · Event occurred Aug 14, 2024

Report 1823260-2024-02569 · MDR key 20148758

Device

Generic name

Radioassay, Vitamin B12

Manufacturer

Roche Diagnostics

Catalog number

07028121190

Lot number

769866

Product problems

  • Incorrect, Inadequate or Imprecise Result or Readings
  • Low Readings
  • Incorrect, Inadequate or Imprecise Result or Readings
  • Low Readings

Patient

NA · Male

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

MEDWATCH FIELD D4 EXPIRATION DATE WAS UPDATED. THE CUSTOMER WAS NOT PERFORMING QC FOR THE VARIOUS CONCENTRATION RANGES INDIVIDUALLY AT LEAST ONCE EVERY 24 HOURS AS STATED PER PRODUCT LABELING. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE SPECIFIC CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Additional Manufacturer Narrative

THE COBAS PURE E 402 ANALYTICAL UNIT SERIAL NUMBER WAS (B)(6). THE INVESTIGATION IS ONGOING.

Description of Event or Problem

THERE WAS AN ALLEGATION OF QUESTIONABLE ELECSYS VITAMIN B12 II RESULTS FROM THE COBAS PURE E 402 ANALYTICAL UNIT. THE INITIAL RESULT WAS 146 PMOL/L. ON (B)(6) 2024, THE SAME SAMPLE WAS TESTED WITH A NEW REAGENT CASSETTE AND A NEW CALIBRATION WITH A RESULT OF 255 PMOL/L