inforMED
InjuryNFO

NUFACE

Received Aug 27, 2024 · Event occurred Jan 1, 2024

Report MW5158932 · MDR key 20091355

Device

Generic name

Stimulator, Transcutaneous Electrical, Aesthetic Purposes

Manufacturer

Carol Cole Company

Patient

23 YR · Female

  • Erythema
  • Device Overstimulation of Tissue
  • Pain
  • Rash
  • Burning Sensation
  • Erythema
  • Device Overstimulation of Tissue
  • Pain
  • Rash
  • Burning Sensation

Narrative

Description of Event or Problem

PURCHASED A NUFACE PRODUCT THAT PROMISED TO HELP WITH CONTOURING FACE DOUBLE CHIN.. WITH THYROID CANCER HISTORY I WAS HYPED ON THE PRODUCT BUT HAVE NOT BEEN ABLE TO USE IT DUE TO THE INTOLERABLE PAIN IT'S CAUSED SENDING HURTFUL SHOCKS. CAUSING BURNING SENSATION REDNESS AND RASHES ON FACE.. I'VE TRIED NUMBING CREAMS AND HAVE HAD NO LUCK AS WELL AS GELS.. I HAVE SIMILAR PRODUCTS AND THEY DO NOT CAUSE ANY PAIN.