RHYTHMIA HDXTM MAPPING SYSTEM
Received Aug 14, 2024 · Event occurred Aug 7, 2024
Report 2124215-2024-49945 · MDR key 19986181
Device
Generic name
Computer, Diagnostic, Programmable
Manufacturer
Boston Scientific CorporationProduct problems
- Communication or Transmission Problem
- Communication or Transmission Problem
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
IT WAS REPORTED THAT DURING A PROCEDURE, A RHYTHMIA HDX MAPPING SYSTEM WAS SELECTED FOR USE. THE COMMUNICATION BETWEEN THE RHYTHMIA SCREEN WAS FROZEN DURING MAPPING. THE COMMUNICATION BETWEEN THE SIS AND THE WS WAS INTERRUPTED. RESTARTED THE SIS AND WS SEVERAL TIMES, REPLACED THE FO THREE TIMES, HOWEVER, THE COMMUNICATION BETWEEN THE SIS AND WS WAS NOT ACHIEVED. ISSUE WAS NOT ABLE TO BE RESOLVED. NO PATIENT COMPLICATIONS WERE REPORTED. NO FURTHER INFORMATION WAS PROVIDED. IT WAS FURTHER REPORTED THAT THE PATIENT WAS SEDATED BUT PHYSICIAN MANAGED TO FINISH PROPERLY THE PROCEDURE. USING ANOTHER CPU TO RESOLVE THE ISSUE
Additional Manufacturer Narrative
IT WAS INDICATED THAT THE DEVICE WILL NOT BE RETURNED FOR EVALUATION. IF THERE IS ANY FURTHER RELEVANT INFORMATION OBTAINED, A SUPPLEMENTAL MEDWATCH WILL BE FILED. INITIAL REPORTER PHONE (B)(4).
Description of Event or Problem
IT WAS REPORTED THAT DURING A PROCEDURE, A RHYTHMIA HDX MAPPING SYSTEM WAS SELECTED FOR USE. THE COMMUNICATION BETWEEN THE RHYTHMIA SCREEN WAS FROZEN DURING MAPPING. THE COMMUNICATION BETWEEN THE SIS AND THE WS WAS INTERRUPTED. RESTARTED THE SIS AND WS SEVERAL TIMES, REPLACED THE FO THREE TIMES, HOWEVER, THE COMMUNICATION BETWEEN THE SIS AND WS WAS NOT ACHIEVED. ISSUE WAS NOT ABLE TO BE RESOLVED. PROCEDURE WAS NOT ABLE TO BE COMPLETED DUE TO THIS EVENT AND HAD TO BE CANCELLED/RESCHEDULED. NO PATIENT COMPLICATIONS WERE REPORTED. NO FURTHER INFORMATION WAS PROVIDED.
Additional Manufacturer Narrative
IT WAS INDICATED THAT THE DEVICE WILL NOT BE RETURNED FOR EVALUATION. IF THERE IS ANY FURTHER RELEVANT INFORMATION OBTAINED, A SUPPLEMENTAL MEDWATCH WILL BE FILED.