inforMED
MalfunctionCIX

COBAS 311

Received Feb 8, 2011 · Event occurred Jan 18, 2011

Report 1823260-2011-00677 · MDR key 1980994

Device

Generic name

Clinical Chemistry Analyzer

Manufacturer

Roche Diagnostics

Model number

NA

Catalog number

04826876001

Lot number

NA

Product problems

  • High Test Results

Patient

Not reported

  • No Consequences Or Impact To Patient

Narrative

Additional Manufacturer Narrative

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem

THE USER RECEIVED QUESTIONABLE ALBUMIN RESULTS FOR TWO PATIENT SAMPLES. OF THE PROVIDED DATA, THE RESULT FOR ONE SAMPLE WAS DISCREPANT. ALL RESULTS ARE IN G/DL. THE INITIAL RESULT WAS 4.0 AND THE REPEAT RESULT WAS 2.7. THE USER STATED THE HIGH RESULT WAS NOTICED BECAUSE THE GLOBULIN CALCULATION GENERATED A LOW RESULT OF 0.4. NO UNIT OF MEASURE WAS PROVIDED. THIS WAS FLAGGED IN THE COMPUTER SYSTEM PROMPTING THE REPEAT TESTING. THE INITIAL RESULT FOR ALBUMIN WAS RELEASED AND THE PATIENT WAS NOT HARMED BASED ON THE INITIAL RESULT. THE ALBUMIN REAGENT LOT NUMBER WAS 62171501. THE FIELD SERVICE REPRESENTATIVE COULD NOT DUPLICATE THE ISSUE. HE CHECKED THE PROBE ALIGNMENT AND VERIFIED THE ANALYZER OPERATION BY HAVING THE USER RUN A PRECISION CHECK ON A PATIENT SAMPLE AND QUALITY CONTROL MATERIAL.