inforMED
MalfunctionCGA

CHOL+GLU TEST STRIPS

Received Jul 11, 2024 · Event occurred May 18, 2024

Report 1836135-2024-00026 · MDR key 19723732

Device

Generic name

Clinical Chemistry Test Strips

Manufacturer

Pts Diagnostics

Lot number

A329

Product problems

  • High Test Results
  • High Test Results

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE CUSTOMER DID NOT RESPOND TO MULTIPLE FOLLOW-UP ATTEMPTS TO PERFORM RETESTING WITH THEIR PRODUCT. THE CUSTOMER DID NOT RETURN PRODUCT FOR EVALUATION. QC RETENTION WAS TESTED AND MEASURED WITHIN SPECIFICATION. THIS EVENT IS BEING REPORTED TO THE FDA OUT OF AN ABUNDANCE OF CAUTION.

Description of Event or Problem

THE CUSTOMER REPORTED THAT TWO PATIENTS EXPERIENCED HIGH GLUCOSE RECOVERY WHEN TESTING WITH THE PRODUCT. ONE PATIENT REPORTED THAT THE VALUE WAS HIGH BUT IS UNSURE OF THEIR EXPECTED VALUE. THE SECOND PATIENT REPORTED THE VALUE RECEIVED (241 MG/DL) WAS HIGH SO THEY TESTED THEMSELVES ON THEIR CGM THEY WERE WEARING AND RECEIVED 141 MG/DL. THERE WERE NO ALLEGATIONS OF PATIENT/USER HARM.