ORALBRCHGTOOTHBRUSHHANDLE3769IOSRS3
Received Jul 2, 2024
Report 3000302531-2024-00308 · MDR key 19655443
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3769Lot number
AN34130855
Product problems
- Insufficient Device Problem Information
- Insufficient Device Problem Information
Patient
NA · Unknown
- Pain
- Discomfort
- Pain
- Discomfort
Narrative
Additional Manufacturer Narrative
ON 14-AUG-2024 PRODUCT INVESTIGATION RESULTS: PRODUCT RETURN WAS RECEIVED AND EVALUATED. NO FAILURE COULD BE IDENTIFIED, THE PRODUCT IS ACCORDING TO SPECIFICATIONS.
Description of Event or Problem
TOOTHACHE [TOOTHACHE]. IRRITATED - TEETH [DENTAL DISCOMFORT]. HEAD POPPED OFF - ORAL-B [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT THEY GOT A TOOTHACHE AND STOPPED USING ORAL-B TOOTHBRUSH SINCE THEY THOUGHT THE VIBRATION IRRITATED IT. THE ORAL-B TOOTHBRUSH HEAD POPPED OFF A LITTLE BIT AS THEY PULLED IT OUT OF THEIR MOUTH. NO SERIOUS INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
TOOTHACHE [TOOTHACHE] IRRITATED - TEETH [DENTAL DISCOMFORT]. HEAD POPPED OFF - ORAL-B [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT THEY GOT A TOOTHACHE AND STOPPED USING ORAL-B TOOTHBRUSH SINCE THEY THOUGHT THE VIBRATION IRRITATED IT. THE ORAL-B TOOTHBRUSH HEAD POPPED OFF A LITTLE BIT AS THEY PULLED IT OUT OF THEIR MOUTH. NO SERIOUS INJURY WAS REPORTED.