inforMED
MalfunctionFLL

PROBE GENERAL PURPOSE 12F

Received Jul 1, 2024 · Event occurred May 28, 2024

Report 3012307300-2024-05673 · MDR key 19651238

Device

Generic name

Thermometer, Electronic, Clinical

Catalog number

ER400-12

Lot number

4458957

Product problems

  • Incorrect, Inadequate or Imprecise Result or Readings
  • Incorrect, Inadequate or Imprecise Result or Readings

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

IT WAS REPORTED THAT THE DEVICE EXHIBITED INACCURATE TEMPERATURES. THERE WAS PATIENT INVOLVEMENT AND NO ADVERSE EVENT/PATIENT HARM REPORTED.

Additional Manufacturer Narrative

INVESTIGATION SUMMARY: THE EFFECTED DEVICE WAS NOT RETURNED. THERE WERE NO PICTURES AVAILABLE FOR REVIEW. WITHOUT THE RETURN OF THE USED SAMPLES, A COMPREHENSIVE FAILURE INVESTIGATION CANNOT BE PERFORMED, AND A PROBABLE CAUSE CANNOT BE DETERMINED.