TG G2 ELECSYS
Received Jun 20, 2024 · Event occurred May 7, 2024
Report 1823260-2024-01820 · MDR key 19576636
Device
Generic name
Thyroglobulin Test System
Manufacturer
Roche DiagnosticsCatalog number
08906556160
Lot number
769273
Product problems
- Low Test Results
- Low Test Results
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
THE ANALYZER SERIAL NUMBER IS (B)(6). THE INVESTIGATION IS ONGOING.
Description of Event or Problem
THERE WAS AN ALLEGATION OF QUESTIONABLE ROCHE DIAGNOSTICS ELECSYS TG II RESULTS FOR 1 PATIENT SAMPLE ON A COBAS 6000 E601 MODULE. THE INITIAL TG RESULT WAS 1.28 NG/ML. THE SAMPLE WAS REPEATED AND THE RESULT WAS >500 NG/ML. A 1:10 DILUTION WAS MADE OF THE SAMPLE AND REPEATED AND THE RESULT WAS 954.3 NG/ML. NO QUESTIONABLE RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY.
Additional Manufacturer Narrative
THE CALIBRATION AND QC RECOVERY DATA PROVIDED WAS ACCEPTABLE. BASED ON THE CALIBRATION AND QC DATA, A GENERAL REAGENT ISSUE COULD BE EXCLUDED. THE ROOT CAUSE OF THE EVENT WAS FOUND TO BE CONSISTENT WITH PRE-ANALYTICAL SAMPLE HANDLING ISSUES.