inforMED
MalfunctionEFS

WATER PIK CORDLESS PULSE WATER FLOSSER

Received Jun 15, 2024 · Event occurred May 22, 2024

Report 0001712259-2024-00011 · MDR key 19544068

Device

Generic name

Oral Irrigator

Manufacturer

Water Pik Inc.

Model number

WF-20

Lot number

231127PAUH

Product problems

  • Electrical /Electronic Property Problem
  • Electrical /Electronic Property Problem

Patient

NA · Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

CUSTOMER SMELLED SOMETHING BURNING. RECOGNIZED THAT THE CORD CONNECTED TO THE UNIT HAD MELTED. UNIT STILL OPERATES BUT CUSTOMER WILL NOT PLUG UNIT BACK IN.

Remedial action

  • Replace