ORALBBATTTOOTHBRUSHHANDLE4732
Received Jun 14, 2024
Report 3000302531-2024-00289 · MDR key 19536242
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
4732Lot number
240
Product problems
- Insufficient Device Problem Information
- Insufficient Device Problem Information
Patient
NA · Unknown
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
Narrative
Additional Manufacturer Narrative
(B)(6) 2024 PRODUCT INVESTIGATION RESULTS: COMPLAINED PRODUCT RECEIVED - USER HANDLING WAS IDENTIFIED AS ROOT CAUSE FOR THE COMPLAINT.
Description of Event or Problem
ALMOST CHOKED [CHOKING SENSATION] . THE HEAD BROKE OFF AND A PIECE WITH IT - ORAL-B [DEVICE BREAKAGE] . CASE NARRATIVE: CONSUMER VIA E-MAIL REPORTED THAT WHILE THEY WERE BRUSHING THEIR TEETH, THE ORAL-B TOOTHBRUSH HEAD BROKE OFF AND A PIECE WITH IT CAUSING THEM TO ALMOST CHOKE ON THE SMALL BROKEN PIECE. NO SERIOUS INJURY WAS REPORTED. (B)(6) 2024 CASE UPDATE FROM INFORMATION INITIALLY RECEIVED ON 11-JUN-2024: THE SUSPECT PRODUCT LOT NUMBER WAS 240. NO SERIOUS INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
ALMOST CHOKED [CHOKING SENSATION] THE HEAD BROKE OFF AND A PIECE WITH IT - ORAL-B [DEVICE BREAKAGE] CASE NARRATIVE: CONSUMER VIA E-MAIL REPORTED THAT WHILE THEY WERE BRUSHING THEIR TEETH, THE ORAL-B TOOTHBRUSH HEAD BROKE OFF AND A PIECE WITH IT CAUSING THEM TO ALMOST CHOKE ON THE SMALL BROKEN PIECE. NO SERIOUS INJURY WAS REPORTED.