VICKS
Received Jun 4, 2024 · Event occurred Apr 11, 2024
Report 1314800-2024-00012 · MDR key 19462662
Device
Generic name
Forehead Thermometer
Manufacturer
Kaz Usa, Inc., A Helen Of Troy CompanyModel number
VNT200USLot number
UNKNOWN
Product problems
- False Negative Result
- False Negative Result
Patient
5 YR · Female
- Fever
- Fever
Narrative
Additional Manufacturer Narrative
KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING, BUT IT HAS NOT YET BEEN RECEIVED.
Description of Event or Problem
A CONSUMER REPORTED THAT HER THERMOMETER HAD ALLEGEDLY GIVEN MULTIPLE FALSE NEGATIVE READINGS ON HER DAUGHTER. THE DEVICE ALLEGEDLY GAVE READINGS THAT WERE CONSISTENTLY 5°F LOW, AND A FEVER OF 100.8°F WAS LATER CONFIRMED USING A DIFFERENT HOUSEHOLD THERMOMETER. THERE WERE NO COMPLICATIONS FROM THIS INCIDENT, AND THE CHILD IS DOING WELL NOW. KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING.