ORALBPWRORALCARERFLS3DWHITEEB18
Received May 14, 2024
Report 3000302531-2024-00232 · MDR key 19309969
Device
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
32 YR · Female
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
I FELT SOMETHING IN MY MOUTH...IT WAS A PIECE OF METAL FROM MY TOOTHBRUSH HEAD. THE PIN THAT THE HEAD SWIVELS ON HAD COME OUT [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA E-MAIL REPORTED THAT WHILE BRUSHING THEIR TEETH THEY FELT SOMETHING IN THEIR MOUTH AND IT WAS A PIECE OF METAL FROM THEIR ORAL-B TOOTHBRUSH HEAD. THE PIN THAT THE ORAL-B TOOTHBRUSH HEAD SWIVELED ON HAD COME OUT. NO INJURY WAS REPORTED. (B)(6) 2024 VIA DIGITAL SAFETY ASSESSMENT SURVEY: THE CONSUMER WAS A 32-YEAR-OLD FEMALE. NO INJURY WAS REPORTED. (B)(6) 2024 VIA IMAGE: THE SUSPECT PRODUCT WAS ORAL-B POWER ORAL CARE REFILLS 3D WHITE EB18. NO INJURY WAS REPORTED. (B)(6) 2024 VIA E-MAIL: THE SUSPECT PRODUCT WAS DISCARDED. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
COMPLAINED PRODUCT WILL NOT BE NOT AVAILABLE.