inforMED
MalfunctionPID

ESOFLIP

Received May 7, 2024 · Event occurred Jan 16, 2023

Report 9681384-2024-00022 · MDR key 19263300

Device

Generic name

Esophageal Dilator Balloon With Or Without Ele

Model number

ES-330

Catalog number

ES-330

Lot number

22E0781JZ

Product problems

  • Device Difficult to Program or Calibrate
  • Device Difficult to Program or Calibrate

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

H3 - EVALUATION SUMMARY: THE REPORTED PRODUCT SAMPLE OR ADDITIONAL SUPPORTING MATERIALS FROM THE ACCOUNT WAS NOT AVAILABLE FOR THIS INCIDENT. VISUAL INSPECTION OF THE DEVICE PICTURE NOTED A MANUFACTURING FAULT. THE ROOT CAUSE OF THE OBSERVED CONDITION WAS DETERMINED TO BE A RESULT OF A MANUFACTURING ACTIVITY. A PROCESS IMPROVEMENT HAS BEEN INITIATED TO PREVENT THIS CONDITION FROM RECURRING. A REVIEW OF THE DEVICE HISTORY RECORD INDICATES THE PRODUCT WAS RELEASED MEETING ALL MEDTRONIC QUALITY RELEASE SPECIFICATIONS AT THE TIME OF MANUFACTURE. MEDTRONIC SUBMITS THIS REPORT TO COMPLY WITH FDA REGULATIONS 21 CFR PARTS 4 AND 803. MEDTRONIC HAS MADE REASONABLE EFFORTS TO PROVIDE AS MUCH RELEVANT INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE OF THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEE CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. ANY REQUIRED FIELDS THAT ARE UNPOPULATED ARE BLANK BECAUSE THE INFORMATION IS CURRENTLY UNKNOWN OR UNAVAILABLE. MEDTRONIC WILL SUBMIT A SUPPLEMENTAL REPORT IF ADDITIONAL RELEVANT INFORMATION BECOMES KNOWN.

Description of Event or Problem

ACCORDING TO THE REPORTER, THE CATHETERS FAILED PRE USE CHECK. THE DIAMETER OF THE CATHETERS WERE STUCK AT 7.8 AND NO FURTHER ACTION WAS POSSIBLE. AS THE PATIENT WAS ALREADY SLEEPING AND THEY TRIED ALL 10 PIECES OF CATHETERS AND SHOWED ALL SAME BEHAVIOR. THERE WAS NO PATIENT AND USER HARM.

Remedial action

  • Recall