inforMED
MalfunctionEFS

WATER PIK CORDLESS PULSE WATER FLOSSER

Received May 3, 2024 · Event occurred Apr 19, 2024

Report 0001712259-2024-00008 · MDR key 19243796

Device

Generic name

Oral Irrigator

Manufacturer

Water Pik Inc.

Model number

WF-20

Lot number

230907AU

Product problems

  • Electrical /Electronic Property Problem
  • Electrical /Electronic Property Problem

Patient

NA · Male

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

CUSTOMER PURCHASED UNIT FROM AMAZON EARLY FEBRUARY. USED TWICE DAILY. NO ADDITIVES. NO CLEANING. CHARGED ONCE EVERY DAY OR TWO. CHARGE CORD MELTED NEAR CHARGE PORT DURING CHARGE.

Remedial action

  • Replace