inforMED
MalfunctionIOR

CATALYST 5

Received Apr 5, 2024 · Event occurred Jul 23, 2023

Report 3005905321-2024-00001 · MDR key 19051397

Device

Generic name

Manual Wheelchair

Manufacturer

Ki Mobility

Product problems

  • Insufficient Device Problem Information
  • Insufficient Device Problem Information

Patient

NA · Male

  • Unspecified Musculoskeletal problem
  • Insufficient Information
  • Unspecified Musculoskeletal problem
  • Insufficient Information

Narrative

Additional Manufacturer Narrative

THERE IS INSUFFICIENT INFORMATION TO VERIFY COMPONENT FAILURE. THIS APPEARS TO BE MISUSE BASED ON THE IFUS. EITHER THERE WAS POOR MAINTENANCE AND INSPECTION OR FAILURE TO FOLLOW INSTRUCTIONS FOR REMOVING AND INSTALLING THE REAR WHEEL. (B)(6) SECTION T. WHEELS INSTALLTION & REMOVAL. THERE ARE WARNINGS AND INSTRUCTIONS FOR THE PROPER METHOD FOR THE REMOVAL AND REATTACHMENT OF REAR WHEEL. THERE ARE ALSO WARNINGS AND INSTRUCTIONS FOR PROPER INSPECTION AND MAINTENANCE OF THE COMPONENTS.

Description of Event or Problem

END USER INJURED RIGHT SHOULD AFTER FALLING FROM THE CHAIR AND WAS TAKEN TO THE HOSPITAL. END USER CLAIMED THAT THE FALL WAS THE RESULT OF THE REAR WHEEL DETACHING FROM THE FRAME. FURTHYERMORE THE END USER REPORT THAT THIS HAS HAPPENED MULTIPLE TIMES, BUT DID NOT REPORT ANY OTHER ADVERSE EVENTS. THESE EVENTS WERE NOT REPORTED TO KI UNTIL (B)(6), 2024

Additional Manufacturer Narrative

IT HAS BEEN CONFIRMED THERE IS NO DEVICE FAILURE. THIS APPEARS TO BE MISUSE BASED ON THE IFUS. EITHER THERE WAS POOR MAINTENANCE AND INSPECTION OR FAILURE TO FOLLOW INSTRUCTIONS FOR REMOVING AND INSTALLING THE REAR WHEEL. DCN0082.9 SECTION T. WHEELS INSTALLATION & REMOVAL. THERE ARE WARNINGS AND INSTRUCTIONS FOR THE PROPER METHOD FOR THE REMOVAL AND REATTACHMENT OF REAR WHEEL. THERE ARE ALSO WARNINGS AND INSTRUCTIONS FOR PROPER INSPECTION AND MAINTENANCE OF THE COMPONENTS.

Description of Event or Problem

END USER INJURED RIGHT SHOULD AFTER FALLING FROM THE CHAIR AND WAS TAKEN TO THE HOSPITAL. END USER CLAIMED THAT THE FALL WAS THE RESULT OF THE REAR WHEEL DETACHING FROM THE FRAME. FURTHERMORE, THE END USER REPORTED THAT THIS HAS HAPPENED MULTIPLE TIMES, BUT DID NOT REPORT ANY OTHER ADVERSE EVENTS. THESE EVENTS WERE NOT REPORTED TO KI UNTIL (B)(6) 2024