D-ACTOR
Received Apr 3, 2024 · Event occurred Feb 19, 2024
Report 3002808188-2024-00001 · MDR key 19037870
Device
Generic name
Therapeutic Massager
Manufacturer
Storz Medical AgProduct problems
- Use of Device Problem
- Use of Device Problem
Patient
NA · Female
- Hearing Impairment
- Tinnitus
- Hearing Impairment
- Tinnitus
Narrative
Description of Event or Problem
PATIENT COMPLAINT OF SUDDEN HEARING LASS AND LOUD TINNITUS AS SOON AS IT CONTACTED THE MASTOID/OCCIPITAL BONE AFTER RADIAL SHOCKWAVE THERAPY. PATIENT REPORTS TO NOT WEARING EAR PORTECTION DURING TREATMENT.
Additional Manufacturer Narrative
THE ENERGY/TRANSMITTER USED ARE APPARENTLY FLNE. A POSSIBLE ISSUE IS THAT THE TRANSMITTER HAS BEEN IN DIRECT CONTACT TO THE MASTOID/OCCIPITAL BONE. IN THE INSTRUCTIONS FOR USE WE WARN AGALNST THE APPLICATION OF PULSES TO ANY REGIONS NEAR THE HEAD. EVEN THOUGH THE NOISE LEVEL OF PULSES IS WITHIN THE SAFE RANGE, WE RECOMMEND WEARING SUITABLE EAR PROTECTION DURING TREATMENT IN ORDER TO MINIMISE EXPOSURE TO NOISE.