inforMED
MalfunctionCDP

ELECSYS FT3 III

Received Mar 22, 2024 · Event occurred Feb 22, 2024

Report 1823260-2024-00860 · MDR key 18959117

Device

Generic name

Total Triiodothyronine

Manufacturer

Roche Diagnostics

Model number

FT3 III

Catalog number

09005811190

Lot number

ASKU

Product problems

  • Non Reproducible Results
  • Non Reproducible Results

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

SECTION B3 WAS UPDATED. THE SAMPLE WAS REQUESTED BUT NOT PROVIDED FOR INVESTIGATION. FOR DIAGNOSTIC PURPOSES, THE RESULTS SHOULD ALWAYS BE ASSESSED IN CONJUNCTION WITH THE PATIENT¿S MEDICAL HISTORY, CLINICAL EXAMINATION, AND OTHER FINDINGS. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM.

Additional Manufacturer Narrative

THE SERIAL NUMBER OF THE CUSTOMER'S E801 ANALYZER WAS REQUESTED BUT NOT PROVIDED. THE SERIAL NUMBER OF E801 ANALYZER USED FOR INVESTIGATION IS (B)(6) . THE SERIAL NUMBER OF E411 ANALYZER USED FOR INVESTIGATION IS (B)(6) . THE FT3 III V2 REAGENT EXPIRATION DATE USED AT THE CUSTOMER'S SITE WAS NOT PROVIDED. THE FT3 III V2 REAGENT LOT NUMBER USED ON COBAS E801 WAS 669112 WITH AN EXPIRATION NUMBER OF 29-FEB-2024 AND THE FT3 III V2 REAGENT LOT NUMBER USED ON COBAS E411 WAS 686656 WITH AN EXPIRATION DATE OF 30-APR-2024. THE FT4 IV REAGENT LOT NUMBER AND EXPIRATION DATE USED AT THE CUSTOMER'S SITE WERE NOT PROVIDED. THE FT4 IV REAGENT LOT NUMBER USED ON COBAS E801 WAS 724974 WITH AN EXPIRATION NUMBER OF 31-MAY-2024 AND THE FT4 IV REAGENT LOT NUMBER USED ON COBAS E411 WAS 724896 WITH AN EXPIRATION DATE OF 30-JUN-2024. ASSAYS FROM DIFFERENT MANUFACTURERS CAN GENERATE DIFFERENT RESULTS. THIS RELATES TO THE OVERALL SETUPS OF THE ASSAYS, THE ANTIBODIES USED, DIFFERENCES IN REFERENCE MATERIALS, AND THE STANDARDIZATION METHODOLOGY USED. THE INVESTIGATION IS ONGOING.

Description of Event or Problem

THE INITIAL REPORTER STATED THEY RECEIVED DISCREPANT RESULTS FOR 1 PATIENT SAMPLE TESTED WITH ELECSYS FT3 G3 V2 (FT3 III V2) ASSAY AND FT4 G4 (FT4 IV) ASSAY ON A COBAS 8000 E801 MODULE. THE SAMPLE ALSO HAD DISCREPANT RESULTS WHEN TESTED ON ANOTHER COBAS 8000 E801 MODULE AND ON A COBAS E411 IMMUNOASSAY ANALYZER. THIS MEDWATCH WILL APPLY TO THE FT3 III V2 ASSAY. PLEASE REFER TO THE MEDWATCH WITH A1. PATIENT IDENTIFIER PT (B)(6) FOR INFORMATION RELATED TO THE FT4 IV ASSAY. REFER TO THE ATTACHMENT FOR ALL PATIENT DATA. THE SAMPLE WAS INITIALLY TESTED AND REPEATED ON THE CUSTOMER'S E801 ANALYZER ON (B)(6) 2024. THE SAMPLE WAS PROVIDED FOR INVESTIGATION WHERE IT WAS TESTED ON A 2ND E801 ANALYZER AND E411 ANALYZER ON (B)(6)2024. THE SAMPLE WAS ALSO REPEATED ON AN ABBOTT ARCHITECT ANALYZER ON (B)(6) 2024.