RAPTOR GRASPING DEVICE

Description of Event or Problem

THE USER FACILITY REPORTED VIA MEDWATCH REPORT MW5151943 THAT DURING A PATIENT PROCEDURE THAT THEIR RAPTOR GRASPING DEVICE WAS UNABLE TO RETRIEVE THE FOOD BOLUS DUE TO THE DEVICE NOT BEING ABLE TO OPEN AND CLOSE PROPERLY. NO REPORT OF INJURY.

Additional Manufacturer Narrative

THE REPORTED MEDWATCH MW5151943 DID NOT PROVIDE A USER FACILITY NAME, ADDRESS, PHONE NUMBER OR EMAIL CONTACT. WITHOUT THE USER FACILITY'S CONTACT INFORMATION, STERIS IS UNABLE TO OBTAIN ADDITIONAL INFORMATION REGARDING THE REPORTED EVENT. THE RAPTOR GRASPING DEVICE OF THE REPORTED EVENT IS UNAVAILABLE FOR EVALUATION DUE TO THE USER FACILITY NOT BEING ABLE TO BE CONTACTED. WITHOUT THE RETURN OR INSPECTION OF THE SUBJECT DEVICE, A ROOT CAUSE CANNOT BE DETERMINED. A FOLLOW-UP REPORT WILL BE SUBMITTED SHOULD ADDITIONAL INFORMATION BECOME AVAILABLE. NO ADDITIONAL ISSUES HAVE BEEN REPORTED.