inforMED
MalfunctionIKK

HARMONY SHR

Received Mar 18, 2024 · Event occurred Feb 1, 2024

Report 3019887527-2024-00001 · MDR key 18920917

Device

Generic name

Upper Extremity Robotic Rehabilitation Device

Model number

M1-00001

Catalog number

A1-00-0000-00

Lot number

2401

Product problems

  • Smoking
  • Smoking

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE AFFECTED COMPONENT IS BEING SENT TO HARMONIC BIONICS FROM THE DISTRIBUTOR FOR EVALUATION AND FURTHER INVESTIGATION. AS A PRECAUTION, COMMUNICATION WAS SENT TO OTHER CUSTOMERS ON (B)(6) 2024 TO ALERT THEM OF THE POTENTIAL FOR MALFUNCTION. THIS IS HARMONIC BIONICS' FIRST EMDR SUBMISSION. AS A RESULT, THE REPORT WAS DELAYED DUE TO THE SIGNUP PROCESS. THIS STATEMENT IS PER GUIDANCE FROM (B)(6).

Description of Event or Problem

DURING A PRODUCT DEMONSTRATION, THE CUSTOMER ENGAGED THE MECHANICAL EMERGENCY STOP ON THE DEVICE AND OBSERVED THE PRESENCE OF SMOKE IN THE REAR ENCLOSURE. NO USER/PATIENT WAS IN THE DEVICE DURING THE DEMONSTRATION.