PHILIPS SONICARE
Received Feb 7, 2024 · Event occurred Jan 26, 2024
Report 3026630-2024-00008 · MDR key 18664388
Device
Generic name
Power Flosser 3000 Hx3806/33 Cordless Water Flosser With Accessories
Manufacturer
Philips Oral Healthcare, LlcCatalog number
HX3806/33
Product problems
- Break
- Material Fragmentation
- Break
- Material Fragmentation
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
THIS CASE IS NOW DETERMINED TO BE NOT REPORTABLE. REPORTABILITY FOR INITIAL MFR REPORT NUMBER 5E6E8B34-C605-11EE-84DD-000032A67E77@HPP SUBMITTED ON FEBRUARY 07, 2024 CAN BE REMOVED.
Description of Event or Problem
THIS CASE IS NOW DETERMINED TO BE NOT REPORTABLE. REPORTABILITY FOR INITIAL MFR REPORT NUMBER 5E6E8B34-C605-11EE-84DD-000032A67E77@HPP SUBMITTED ON FEBRUARY 07, 2024 CAN BE REMOVED.
Additional Manufacturer Narrative
THE EVENT DATE IS APPROXIMATE. PRODUCT WAS NOT RETURNED TO CONFIRM A MALFUNCTION HAS OCCURRED. H3 OTHER TEXT : PRODUCT NOT RETURNED TO MANUFACTURER.
Description of Event or Problem
IT WAS REPORTED THAT THE NOZZLE BROKE IN THE CUSTOMER'S MOUTH. THE BREAK CAUSED SMALL PARTS THAT COULD POSE A CHOKING HAZARD. THE CUSTOMER DID NOT REPORT AN INJURY.