MalfunctionEFS
PHILIPS SONICARE
Received Jan 31, 2024 · Event occurred Jan 19, 2024
Report 3026630-2024-00004 · MDR key 18620001
Device
Product problems
- Overheating of Device
- Overheating of Device
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
A CONSUMER REPORTED THAT THEIR POWER FLOSSER CHARGER CAUGHT ON FIRE. NO INJURY OR PROPERTY DAMAGE WAS REPORTED.
Additional Manufacturer Narrative
G3: THE COMPLAINT WAS RECEIVED FROM A CONSUMER IN CANADA. DEVICE EVALUATION ANTICIPATED BUT NOT YET BEGUN.
Additional Manufacturer Narrative
PRODUCT WAS NOT RETURNED TO CONFIRM A MALFUNCTION HAS OCCURRED. H3 OTHER TEXT : PRODUCT NOT RETURNED TO MANUFACTURER.