MalfunctionFSO
OPMI LUMERA 300
Received Jan 23, 2024 · Event occurred Dec 26, 2023
Report 3008564898-2024-00001 · MDR key 18567466
Device
Generic name
Microscope, Surgical, General & Plastic Surgery
Manufacturer
Carl Zeiss Suzhou Co.,ltdModel number
300Catalog number
000000-2098-818
Product problems
- Component Missing
- Component Missing
Patient
Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
THE RELATED SCREW WAS NOT ASSEMBLED IN THE ASSEMBLY PROCESS OF THE SUSPENSION ARM AND THERE WAS NO RELATED INSPECTION ITEM.
Description of Event or Problem
ON 2023-12-26, DURING REPAIR OF THE DEVICE, A FIELD SERVICE ENGINEER (FSE) FOUND THAT A SCREW WAS MISSING FROM THE SUSPENSION ARM. FSE REPAIRED THE DEVICE WITH A NEW SCREW. THE DEVICE WAS REPAIRED AND MET ZEISS SPECIFICATIONS. THERE WAS NO INJURY TO A PATIENT OR THIRD PARTY.