inforMED
MalfunctionKDT

BD VACUTAINER® URINE COLLECTION CUP

Received Jan 18, 2024 · Event occurred Dec 26, 2023

Report 9617032-2024-00041 · MDR key 18538036

Device

Generic name

Specimen Transport And Storage Container

Catalog number

364941

Lot number

3284447

Product problems

  • Component Missing
  • Component Missing

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

H.3. A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem

IT WAS REPORTED WHEN USING THE BD VACUTAINER® URINE COLLECTION CUP CUSTOMER HAD RECEIVED 1000 CUPS WITHOUT A LID. THERE WAS NO REPORT OF IMPACT TO PATIENT OR USER.

Additional Manufacturer Narrative

H.6 INVESTIGATION SUMMARY: BD HAD NOT RECEIVED SAMPLES OR PHOTOS FROM THE CUSTOMER IN SUPPORT OF THIS COMPLAINT. RETAINED SAMPLES EVALUATION IS NOT AVAILABLE FOR THIS PRODUCT. BD WAS UNABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE MODE. THE DEVICE HISTORY RECORDS WERE REVIEWED WITH NO ISSUES BEING IDENTIFIED. THERE WERE NO RELATED QUALITY NOTIFICATIONS. ALL PROCESS AND FINAL INSPECTIONS COMPLY WITH SPECIFICATION REQUIREMENTS. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS.

Description of Event or Problem

IT WAS REPORTED WHEN USING THE BD VACUTAINER® URINE COLLECTION CUP CUSTOMER HAD RECEIVED 1000 CUPS WITHOUT A LID. THERE WAS NO REPORT OF IMPACT TO PATIENT OR USER.