inforMED
MalfunctionJCB

COULTER CLENZ® CLEANING AGENT

Received Oct 5, 2010 · Event occurred Sep 8, 2010

Report 1061932-2010-00163 · MDR key 1853408

Device

Generic name

Cleaning Agent

Model number

NA

Catalog number

8546931

Lot number

102020F

Product problems

  • Leak/Splash
  • Device Damaged Prior to Receipt by User

Patient

Not reported

  • No Consequences Or Impact To Patient

Narrative

Description of Event or Problem

A CUSTOMER CONTACTED BECKMAN COULTER, INC. (BCI) IN REGARDS TO A SHIPPING BOX OF COULTER CLENZ CLEANING AGENT THAT WAS DAMAGED AND LEAKING UPON RECEIVING. LESS THAN 15 ML OF THE CLENZ AGENT WAS CLEANED UP WITH PAPER TOWELS. PERSONAL PROTECTIVE EQUIPMENT (PPE) WAS NOT IN USE, BUT THERE WAS NO EXPOSURE OF CLENZ AGENT TO EYES, MOUTH, OR OPEN WOUNDS. NO DEATH OR INJURY WAS ASSOCIATED WITH THIS EVENT. NO ONE SOUGHT MEDICAL ATTENTION.

Additional Manufacturer Narrative

A REPLACEMENT CLENZ AGENT WAS SENT TO THE CUSTOMER. SERVICE WAS NOT DISPATCHED FOR THIS EVENT. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE.

Remedial action

  • Replace