InjuryILK
STAIRGLIDE EXCEL
Received Oct 5, 2010 · Event occurred Sep 28, 2010
Report MW5017659 · MDR key 1853316
Device
Generic name
Stairlift
Manufacturer
Thyssenkrupp AccessProduct problems
- Thermal Decomposition of Device
- Fire
- Mechanical Problem
- Smoking
Patient
11 YR
- No Known Impact Or Consequence To Patient
Narrative
Description of Event or Problem
DEVICE WAS NOT IN USE, WHEN NOISE HEARD COMING FROM DEVICE. DEVICE CAUGHT FIRE SPONTANEOUSLY. SMOKE COMING OUT OF CHAIR, WIRES BURNING, FLAMES VISIBLE. IF FAMILY WAS NOT AT HOME, THE HOUSE WOULD HAVE BURNED DOWN. THE FAMILY WAS MINUTES FROM SLEEP. MANUFACTURER SAYS IT IS OUT OF WARRANTY AND WILL NOT HELP. FAMILY WANTS COMPARABLE REPLACEMENT. CHILD HAS BEEN WITHOUT A STAIRLIFT FOR A WEEK NOW.