MalfunctionEFS
PHILIPS SONICARE
Received Jan 12, 2024 · Event occurred Jan 3, 2024
Report 3026630-2024-00001 · MDR key 18504630
Device
Product problems
- Overheating of Device
- Overheating of Device
Patient
Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
A CONSUMER REPORTED THAT THEIR PHILIPS ACESSORY CHARGING CABLE MELTED AND CAUGHT FIRE. NO INJURY OR PROPERTY DAMAGE WAS REPORTED.
Additional Manufacturer Narrative
B3: THE EVENT DATE IS APPROXIMATE. - PRODUCT WAS NOT RETURNED TO CONFIRM A MALFUNCTION HAS OCCURRED. H3 OTHER TEXT : DEVICE NOT RETURNED TO MANUFACTURER..