inforMED
MalfunctionMMX

INDY OTW VASCULAR RETRIEVER

Received Dec 21, 2023 · Event occurred Dec 8, 2023

Report 1820334-2023-01757 · MDR key 18378022

Device

Generic name

Mmx Device, Percutaneous Retrieval

Manufacturer

Cook Inc

Model number

NA

Catalog number

INDY-8.0-35-100-40

Lot number

15743730

Product problems

  • Device Contaminated During Manufacture or Shipping
  • Device Contaminated During Manufacture or Shipping

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

BLANK FIELDS ON THIS FORM INDICATE THE INFORMATION IS UNKNOWN OR UNAVAILABLE. E1 - CUSTOMER (PERSON): OCCUPATION- DISTRIBUTOR. THIS REPORT INCLUDES INFORMATION KNOWN AT THIS TIME. A FOLLOW UP REPORT WILL BE SUBMITTED SHOULD ADDITIONAL RELEVANT INFORMATION BECOME AVAILABLE. THIS REPORT IS REQUIRED BY THE FDA UNDER 21 CFR PART 803. THIS REPORT IS BASED ON UNCONFIRMED INFORMATION SUBMITTED BY OTHERS. NEITHER THE SUBMISSION OF THIS REPORT NOR ANY STATEMENT MADE IN IT IS INTENDED TO BE AN ADMISSION THAT ANY COOK DEVICE IS DEFECTIVE OR MALFUNCTIONED; THAT A DEATH OR SERIOUS INJURY OCCURRED; OR THAT ANY COOK DEVICE CAUSED OR CONTRIBUTED TO; OR IS LIKELY TO CAUSE OR CONTRIBUTE TO A DEATH OR SERIOUS INJURY IF A MALFUNCTION OCCURRED.

Description of Event or Problem

AS REPORTED, A HAIR-LIKE FIBER WAS FOUND IN THE STERILE PACKAGING OF AN INDY OTW VASCULAR RETRIEVER. AS REPORTED, THE PATIENT DID NOT EXPERIENCE ANY ADVERSE EFFECTS OR REQUIRE ANY ADDITIONAL PROCEDURES DUE TO THIS OCCURRENCE.

Additional Manufacturer Narrative

BLANK FIELDS ON THIS FORM INDICATE THE INFORMATION IS UNCHANGED, UNKNOWN, OR UNAVAILABLE. CORRECTION: H6 (ANNEX G) INVESTIGATION ¿ EVALUATION AS REPORTED, A HAIR-LIKE FIBER WAS FOUND IN THE STERILE PACKAGING OF AN INDY OTW VASCULAR RETRIEVER. THE DEVICE WAS NOT USED, AND NO PATIENT HARM HAS BEEN REPORTED. REVIEWS OF THE COMPLAINT HISTORY, DEVICE HISTORY RECORD (DHR), INSTRUCTIONS FOR USE (IFU), MANUFACTURING INSTRUCTIONS, DRAWING, QUALITY CONTROL PROCEDURES, AND SPECIFICATIONS, AS WELL AS A VISUAL INSPECTION OF THE RETURN DEVICE WERE CONDUCTED DURING THE INVESTIGATION. THE COMPLAINT DEVICE WAS RETURNED TO COOK FOR INVESTIGATION. PHYSICAL EXAMINATION OF THE RETURNED DEVICE SHOWED: ONE SEALED DEVICE WAS RECEIVED. A SMALL BLACK PARTICLE WAS SEALED INSIDE THE POUCH. ADDITIONALLY, A DOCUMENT-BASED INVESTIGATION EVALUATION WAS PERFORMED. IN RESPONSE TO THIS INCIDENT, COOK COMPLETED A REVIEW OF THE PRODUCT DEVICE MASTER RECORD (DMR) AND CONCLUDED THAT THAT APPROPRIATE INSPECTIONS ARE IN PLACE RELATIVE TO THE REPORTED DEVICE FAILURE. COOK ALSO REVIEWED THE DHR FOR THE REPORTED LOT WHICH RECORDED NO NONCONFORMANCES. A DATABASE SEARCH FOR COMPLAINTS FOUND THIS TO BE THE ONLY COMPLAINT ON THIS LOT REPORTED FROM THE FIELD. BASED ON REVIEW OF THE RETURNED COMPLAINT DEVICE, INVESTIGATION CONCLUDES THAT THE DEVICE WAS MANUFACTURED OUT OF SPECIFICATION. THERE WERE NO NON-CONFORMANCES AND NO ADDITIONAL COMPLAINTS REPORTED FOR THIS PRODUCT LOT, THEREFORE INVESTIGATION CONCLUDES THAT THIS IS AN ISOLATED INCIDENT. THERE IS NO EVIDENCE OF NONCONFORMING PRODUCT IN HOUSE OR IN THE FIELD. COOK ALSO REVIEWED PRODUCT LABELING. THE DEVICE WAS PACKAGED WITH IFU T_INDYOTW_REV6. THE IFU INCLUDES THE FOLLOWING, WARNINGS, PRECAUTIONS, AND INSTRUCTIONS FOR PROPER PLACEMENT OF THE DEVICE. PRECAUTIONS ¿ VISUALLY INSPECT THE PRODUCT BEFORE USE TO ENSURE IT IS UNDAMAGED. HOW SUPPLIED SUPPLIED STERILIZED BY ETHYLENE OXIDE GAS IN PEEL-OPEN PACKAGES. INTENDED FOR ONE-TIME USE. STERILE IF PACKAGE IS UNOPENED AND UNDAMAGED. DO NOT USE THE PRODUCT IF THERE IS DOUBT AS TO WHETHER THE PRODUCT IS STERILE. STORE IN A DARK, DRY, COOL PLACE. AVOID EXTENDED EXPOSURE TO LIGHT. UPON REMOVAL FROM PACKAGE, INSPECT THE PRODUCT TO ENSURE NO DAMAGE HAS OCCURRED. BASED ON THE INFORMATION PROVIDED, INSPECTION OF THE RETURNED DEVICE, AND THE RESULTS OF THE INVESTIGATION, COOK DETERMINED THE EVENT TO BE DUE TO A QUALITY CONTROL DEFICIENCY. COOK HAS QUALITY CONTROL STEPS IN PLACE TO CHECK FOR THE REPORTED FAILURE. THE APPROPRIATE PERSONNEL HAVE BEEN NOTIFIED. COOK WILL CONTINUE TO MONITOR FOR SIMILAR COMPLAINTS. PER THE RISK ASSESSMENT NO FURTHER ACTION IS REQUIRED. THIS REPORT IS REQUIRED BY THE FDA UNDER 21 CFR PART 803 AND IS BASED ON UNCONFIRMED INFORMATION SUBMITTED BY OTHERS. NEITHER THE SUBMISSION OF THIS REPORT NOR ANY STATEMENT CONTAINED HEREIN IS INTENDED TO BE AN ADMISSION THAT ANY COOK DEVICE IS DEFECTIVE OR MALFUNCTIONED, THAT A DEATH OR SERIOUS INJURY OCCURRED, NOR THAT ANY COOK DEVICE CAUSED, CONTRIBUTED TO, OR IS LIKELY TO CAUSE OR CONTRIBUTE TO A DEATH OR SERIOUS INJURY IF A MALFUNCTION OCCURRED.

Description of Event or Problem

NO ADDITIONAL INFORMATION REGARDING THE PATIENT AND/OR EVENT HAS BEEN RECEIVED SINCE THE PREVIOUS MEDWATCH REPORT WAS SENT.