inforMED
MalfunctionNEA

2G OTOMIMIX

Received Dec 19, 2023 · Event occurred Nov 6, 2023

Report 0001032347-2023-00471 · MDR key 18355866

Device

Generic name

Cement, Ear, Nose And Throat

Model number

N/A

Catalog number

7014-3266

Lot number

618070

Product problems

  • Component Missing
  • Improper Chemical Reaction
  • Component Missing
  • Improper Chemical Reaction

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THIS FOLLOW-UP REPORT IS BEING SUBMITTED TO RELAY ADDITIONAL INFORMATION. NO PRODUCT WAS RETURNED OR PICTURES PROVIDED; VISUAL AND DIMENSIONAL EVALUATIONS COULD NOT BE PERFORMED. MEDICAL RECORDS WERE NOT PROVIDED. REVIEW OF THE DEVICE HISTORY RECORDS IDENTIFIED NO DEVIATIONS OR ANOMALIES DURING MANUFACTURING. THE ROOT CAUSE OF THE REPORTED ISSUE IS ATTRIBUTED A DEVICE DESIGN ISSUE. A CAPA WAS PREVIOUSLY INITIATED TO FURTHER INVESTIGATE THIS ISSUE. IF ANY FURTHER INFORMATION IS FOUND WHICH WOULD CHANGE OR ALTER ANY CONCLUSIONS OR INFORMATION, A SUPPLEMENTAL WILL BE FILED ACCORDINGLY. ZIMMER BIOMET WILL CONTINUE TO MONITOR FOR TRENDS.

Description of Event or Problem

NO FURTHER EVENT INFORMATION AVAILABLE AT THE TIME OF THIS REPORT.

Description of Event or Problem

IT WAS REPORTED THAT THE PRODUCT HARDENED TOO QUICKLY OR WAS TOO COARSE IN CONSISTENCY AFTER MIXING AS DIRECTED. THE BOTTLES OF LIQUID ALWAYS CONTAINED AN AMOUNT OF CRYSTALLIZED AGENT ON THE CAP. THERE WERE NO CONSEQUENCES OR IMPACT TO THE PATIENT. IT WAS REPORTED THAT NO FURTHER INFORMATION IS AVAILABLE.

Additional Manufacturer Narrative

ZIMMER BIOMET COMPLAINT (B)(4). G2: FOREIGN: NETHERLANDS. CUSTOMER HAS INDICATED THAT THE PRODUCT WILL NOT BE RETURNED TO ZIMMER BIOMET FOR INVESTIGATION. THE INVESTIGATION IS IN PROCESS. ONCE THE INVESTIGATION HAS BEEN COMPLETED, A FOLLOW-UP MDR WILL BE SUBMITTED.