inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE3753IOSRS6M6

Received Dec 15, 2023

Report 3000302531-2023-00507 · MDR key 18340713

Device

Generic name

Toothbrush, Powered - Jeq

Model number

3753

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

ORAL-B IO6...EXPLODED...AND START BURNING [PRODUCT CAUGHT FIRE]. ORAL-B IO6...[SHORT] CIRCUIT [DEVICE ELECTRICAL FINDING]. ORAL-B IO6...EXPLODED WHEN IT WAS CHARGING [PRODUCT PHYSICAL ISSUE]. CASE NARRATIVE: CONSUMER VIA CHATBOT STATED THAT THE ORAL-B IO6 TOOTHBRUSH SHORT-CIRCUITED. IT EXPLODED WHEN IT WAS CHARGING AND STARTED BURNING. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

THIS COMPLAINT IS REPORTABLE PER REGULATION/OUT OF ABUNDANCE OF CAUTION.