inforMED
MalfunctionEFS

PHILIPS SONICARE

Received Dec 15, 2023 · Event occurred Jun 7, 2023

Report 3026630-2023-00089 · MDR key 18340580

Device

Generic name

Philips Power Flosser

Catalog number

HX3806/31

Product problems

  • Overheating of Device
  • Overheating of Device

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

B3: THE EVENT DATE IS APPROXIMATE. E1: THE CONSUMER CONTACT INFORMATION, MAILING ADDRESS, PHONE NUMBER WERE NOT PROVIDED. G3: THE COMPLAINT WAS RECEIVED FROM A CONSUMER IN THE UNITED KINGDOM. PRODUCT WAS NOT RETURNED TO CONFIRM A MALFUNCTION HAS OCCURRED.

Description of Event or Problem

A CONSUMER REPORTED THAT A PHILIPS POWER FLOSSER CAUGHT ON FIRE. NO INJURY OR PROPERTY DAMAGE WAS REPORTED.