inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE3710VITALITY

Received Dec 13, 2023

Report 3000302531-2023-00501 · MDR key 18322933

Device

Generic name

Toothbrush, Powered - Jeq

Model number

3710

Lot number

1UF13652157

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

SWITCH AREA WAS SWOLLEN - ORAL-B [DEVICE PHYSICAL PROPERTY ISSUE] . CASE NARRATIVE: CONSUMER VIA E-MAIL STATED THAT THE ORAL-B VITALITY TOOTHBRUSH SWITCH AREA WAS SWOLLEN. NO INJURY WAS REPORTED.