inforMED
MalfunctionNQD

CRPHS

Received Nov 20, 2023 · Event occurred Nov 14, 2023

Report 1823260-2023-03696 · MDR key 18173411

Device

Generic name

Cardiac C-reactive Protein, Antigen, Antiserum, And Control

Manufacturer

Roche Diagnostics

Catalog number

04628918190

Lot number

69280601

Product problems

  • Non Reproducible Results
  • Non Reproducible Results

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

THERE WAS AN ALLEGATION OF A QUESTIONABLE CRP LX HS RESULT FROM THE COBAS 8000 COBAS C 502 MODULE. THE INITIAL RESULT WAS 63.55 MG/L WITH A DATA FLAG. THE 1:15 AUTO-DILUTED RESULT WAS 10.8 MG/L. THE REPEAT RESULT WITH A 1:3 DILUTION WAS 65.89 MG/L WITH A DATA FLAG. THE 1:15 AUTO-DILUTED RESULT WAS 10.3 MG/L. THE RESULT USING A 1:5 DILUTION WAS 45.64 MG/L. THE RESULT USING A 1:10 DILUTION WAS 15.38 MG/L. THE RESULTS WERE NOT REPORTED OUTSIDE OF THE LABORATORY. THE CUSTOMER DID NOT KNOW WHICH RESULT WAS CORRECT.

Additional Manufacturer Narrative

THE COBAS 8000 COBAS C 502 MODULE SERIAL NUMBER WAS 18M6-10. THE CUSTOMER DECLINED A SERVICE VISIT. THE INVESTIGATION WAS UNABLE TO DETERMINE A SPECIFIC ROOT CAUSE BASED ON THE LIMITED INFORMATION. A SAMPLE-SPECIFIC ISSUE SUCH AS A POSSIBLE INTERFERING SUBSTANCE IN THE SAMPLE COULD NOT RULED OUT.