inforMED
MalfunctionMNW

CONAIR

Received Nov 17, 2023

Report 1222304-2023-00028 · MDR key 18159670

Device

Generic name

Bia Scale

Manufacturer

Conair Llc.

Model number

N/A

Product problems

  • Appropriate Device Problem Term/Code Not Available
  • Appropriate Device Problem Term/Code Not Available

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

11/17/2023 - THE CONSUMER DISCARDED THE PRODUCT AND DID NOT PROVIDE THEIR CONTACT DETAILS. AS A RESULT, WE WILL NOT BE RECEIVING THE PRODUCT FOR AN INVESTIGATION.

Description of Event or Problem

11/16/2023 - THE CONSUMER CLAIMS SHE RECIEVED A SHOCK WHEN SHE STEPPED ON THE SCALE. THE CONSUMER DISCARDED THE PRODUCT AND DID NOT PROVIDE A MODEL NUMBER OR CONTACT DETAILS (ADDRESS, PHONE NUMBER). THEREFORE, AN INVESTIGATION WILL NOT BE COMPLETED.