MalfunctionEFS
WATER PIK CORDLESS SLIDE PROFESSIONAL WATER FLOSSER
Received Sep 29, 2023 · Event occurred Sep 6, 2023
Report 0001712259-2023-00020 · MDR key 17848646
Device
Product problems
- Electrical /Electronic Property Problem
- Electrical /Electronic Property Problem
Patient
Female
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
CUSTOMER STATED THAT UNIT "CAUGHT FIRE" AND SMELLED BURNING WHILE CHARGING OVERNIGHT. STATED THAT CAP WAS STILL INTACT, NO ADDITIVES USE. PURCHASED ON (B)(6) 2023 FROM AMAZON. WILL BE SENDING PHOTOS OF UNIT, CORD AND CHARGER BRICK USED.
Remedial action
- Replace