MalfunctionEFS
WATER PIK SIDEKICK WATER FLOSSER
Received Sep 26, 2023 · Event occurred Aug 30, 2023
Report 0001712259-2023-00019 · MDR key 17818513
Device
Product problems
- Electrical /Electronic Property Problem
- Electrical /Electronic Property Problem
Patient
Female
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
CUSTOMER CHATTED IN STATING THAT TRANSFORMER FOR HER UNIT MELTED AND SHE WAS SEEKING A REPLACEMENT TO THIS PART. PHOTOS HAVE BEEN PROVIDED HER THE AGENT REQUEST (ATTACHED). AWAITING RESPONSE TO WHEN/WHERE PURCHASED, WHEN/HOW ISSUE OCCURRED, ADDITIVES, CLEANING, TRANSFORMER STORAGE AND RECEIPT.
Remedial action
- Replace