MalfunctionEFS
WATER PIK CORDLESS SLIDE WATER FLOSSER
Received Sep 13, 2023 · Event occurred Aug 19, 2023
Report 0001712259-2023-00015 · MDR key 17741243
Device
Product problems
- Electrical /Electronic Property Problem
- Electrical /Electronic Property Problem
Patient
Female
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
CUSTOMER EMAILED IN IMAGE OF BURNT CHARGER CONNECTION AND CHARGE CABLE. CUSTOMER WOKE UP TO SMELL OF SMOKE AND NOTICED HER MACHINE WAS SMOKING FROM THE BURNING CHARGER CONNECTION. NO DAMAGE TO HOUSE OR PERSON.
Remedial action
- Replace