inforMED
MalfunctionCDP

ARCHITECT TOTAL T3 REAGENT KIT

Received Aug 28, 2023 · Event occurred Aug 15, 2023

Report 3005094123-2023-00228 · MDR key 17630252

Device

Generic name

Radioimmunoassay, Total Triiodothyronine

Catalog number

07K64-74

Product problems

  • Leak/Splash
  • Leak/Splash

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

THE USER SPLASHED THE ARCHITECT TOTAL T3 CALIBRATOR INTO THEIR EYE. NO TREATMENT WAS PROVIDED. THE CUSTOMER WAS NOT WEARING EYE GOGGLES AT THE THE TIME OF THE INCIDENT. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Additional Manufacturer Narrative

THE CUSTOMER REPORTED A SPLASH TO THE USER¿S EYE WITH THE ARCHITECT TOTAL T3 CALIBRATOR. THE CUSTOMER WAS NOT USING EYE PROTECTION LIKE SAFETY GLASSES. THE INVESTIGATION INCLUDED REVIEW OF PRODUCT HISTORICAL DATA, AND PRODUCT LABELING. REVIEW OF PRODUCT HISTORICAL DATA FOR ANY TRENDS AND ALL CUSTOMER COMPLAINTS RECEIVED FOR THIS ISSUE DID NOT IDENTIFY ANY TRENDS OR ABNORMAL COMPLAINT ACTIVITY. THE ARCHITECT TOTAL T3 ASSAY AND CALIBRATOR IS PERFORMING AS EXPECTED AND NO SYSTEMIC ISSUE OR PRODUCT DEFICIENCY WAS IDENTIFIED. USE ERROR CONTRIBUTED TO THE COMPLAINT ISSUE.

Additional Manufacturer Narrative

AN EVALUATION IS IN PROCESS. A FOLLOW UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Description of Event or Problem

THE USER SPLASHED THE ARCHITECT TOTAL T3 CALIBRATOR INTO THEIR EYE. NO TREATMENT WAS PROVIDED. THE CUSTOMER WAS NOT WEARING EYE GOGGLES AT THE THE TIME OF THE INCIDENT. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.