MalfunctionEFS
WATER PIK CORDLESS ADVANCED WATER FLOSSER
Received Aug 25, 2023 · Event occurred Aug 10, 2023
Report 0001712259-2023-00014 · MDR key 17627183
Device
Product problems
- Burst Container or Vessel
- Burst Container or Vessel
Patient
Male
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
CUSTOMER CHATTED IN ON 8/10 REGARDING INCIDENT THAT TOOK PLACE A MONTH PRIOR. CUSTOMER ALLEGES THAT THE UNIT "EXPLODED" DURING USE. SAYS A PIECE BROKE OFF AND HIT HIS LIP. NO DAMAGE TO PERSON OR PROPERTY (OTHER THAN THE FLOSSER). DID NOT SEEK MEDICAL OR PROFESSIONAL ATTENTION. SEEKING EITHER REPLACEMENT OR REFUND.
Remedial action
- Replace