ORALBPWRPWRORALCARERFLSSENSIULTRATHINEB60BRUSHSET4CT
Received Aug 21, 2023
Report 3000302531-2023-00361 · MDR key 17586452
Device
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
65 YR · Female
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
NO INJURY [NO ADVERSE EVENT] METAL PIN FROM THE BRUSH HEAD FELL INTO MOUTH - ORAL-B [DEVICE BREAKAGE] CASE NARRATIVE: CONSUMER VIA E-MAIL STATED THAT THE METAL PIN FROM THE ORAL-B TOOTHBRUSH HEAD FELL INTO THEIR MOUTH. NO INJURY WAS REPORTED. 04-AUG-2023 FOLLOW-UP VIA DIGITAL SAFETY ASSESSMENT SURVEY: THE CONSUMER WAS A 65 YEAR OLD FEMALE. NO INJURY WAS REPORTED. 04-AUG-2023 FOLLOW-UP VIA PICTURES: THE SUSPECT PRODUCT WAS ORAL-B POWER/POWER ORAL CARE REFILLS/SENSI ULTRATHIN/EB60/BRUSH SET/4CT. NO INJURY WAS REPORTED. 07-AUG-2023 FOLLOW-UP VIA PICTURES: THE CONCOMITANT PRODUCT WAS ORAL-B PRO 1 TOOTHBRUSH. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.