MalfunctionEFS
PHILIPS SONICARE
Received Aug 16, 2023 · Event occurred Jul 24, 2023
Report 3026630-2023-00059 · MDR key 17560460
Device
Generic name
Power Flosser Charger
Manufacturer
Philips Oral Healthcare, LlcModel number
HX386WCatalog number
HX3806/21
Product problems
- Fire
- Fire
Patient
Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
IT WAS REPORTED THAT THERE POWER FLOSSER CHARGER STARTED SMOKING AND CAUSED THE POWER FLOSSER TO CATCH ON FIRE DUE TO THE VER HOT CHARGER. THE CORD WAS MELTING AND SMELLING OF SMOKE. THE DEVICE WAS THROWN AWAY IMMEDIATELY. THERE WAS NO REPORT OF INJURY OR PROPERTY DAMAGE.
Additional Manufacturer Narrative
PRODUCT WAS NOT RETURNED TO CONFIRM A MALFUNCTION HAS OCCURRED.