inforMED
MalfunctionITI

QUANTUM

Received Aug 12, 2023

Report MW5140229 · MDR key 17533325

Device

Generic name

Wheelchair, Powered

Product problems

  • Battery Problem
  • Battery Problem

Patient

Unknown

  • Insufficient Information
  • Insufficient Information

Narrative

Description of Event or Problem

END USER IS STATING THAT HE HAS AN OWNER MANUAL STATES M71, BUT THE BACK OF THE CHAIR STATES QUANTUM, WHICH IS ANOTHER MANUFACTURERS CHAIR (PRIDE). SERIAL NUMBER PROVIDED (B)(6) IS NOT VALID FOR OUR SYSTEM. END USER IS STATING THAT THE CHAIR IS 3 YEARS OLD, AND THE CHAIR IS DYING ON HIM. END USER THINKS HE NEEDS BATTERIES. INVACARE (B)(4). THIS REPORT REFLECTS INFORMATION RECEIVED BY FDA IN THE FORM OF A NOTIFICATION PER 803.22 (B)(2).