MalfunctionEFS
WATER PIK CORDLESS SLIDE PROFESSIONAL WATER FLOSSER
Received Aug 11, 2023 · Event occurred Aug 4, 2023
Report 0001712259-2023-00012 · MDR key 17515362
Device
Product problems
- Electrical /Electronic Property Problem
- Electrical /Electronic Property Problem
Patient
Female
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
UNIT BURNT AT UNIT CHARGING PORT AND GOT VERY HOT WHEN IT WAS BEING CHARGED FOR THE FIRST TIME. DETERMINED THAT THE UNIT EXPERIENCED THE BURNING UPON INITIAL CHARGE AND WAS CHALLENGING TO SEPARATE CORD FROM UNIT.
Remedial action
- Replace