MalfunctionJEQ

ORALBPWRRCHGTOOTHBRUSHHANDLE3710

Received Jul 13, 2023

Report 3000302531-2023-00285 · MDR key 17315305

Device

Generic name

Toothbrush, Powered - Jeq

Manufacturer

Braun Gmbh Werk Marktheidenfeld

Model number

3710

Lot number

1RF24630910

Product problems

No Apparent Adverse Event
No Apparent Adverse Event

Patient

Unknown

No Clinical Signs, Symptoms or Conditions
No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

COULD'VE STARTED A FIRE IN HOUSE - ORAL-B [DEVICE CATCHING FIRE]. CASE NARRATIVE: CONSUMER VIA E-MAIL STATED THAT THE ORAL-B TOOTHBRUSH COULD'VE STARTED A FIRE IN THEIR HOUSE. NO INJURY WAS REPORTED. (B)(6) 2023 FOLLOW UP VIA IMAGES: THE SUSPECT PRODUCT WAS ORAL-B POWER RECHARGEABLE TOOTHBRUSH HANDLE 3710. THE SUSPECT PRODUCT LOT WAS 1RF24630910. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

THIS COMPLAINT IS REPORTABLE PER REGULATION/OUT OF ABUNDANCE OF CAUTION.