inforMED
MalfunctionILY

ANODYNE THERAPY

Received Jun 18, 2010 · Event occurred May 24, 2010

Report 1055581-2010-00001 · MDR key 1731328

Device

Generic name

Infrared Lamp

Model number

480

Catalog number

498019

Lot number

NA

Product problems

  • Defective Device

Patient

Not reported

  • No Known Impact Or Consequence To Patient

Narrative

Description of Event or Problem

CUSTOMER REPORTED THAT THE BAR GRAPH DISPLAY DID NOT GO TO THE MAXIMUM SETTING. WE REQUESTED THAT THE UNIT BE RETURNED FOR EVALUATION, AND A REGULATOR WAS FOUND TO BE DEFECTIVE. THERE WAS NO ADVERSE EVENT REPORTED.

Additional Manufacturer Narrative

THE SYSTEM INVOLVED IN THIS COMPLAINT WAS RETURNED FOR EVALUATION AND A VOLTAGE REGULATOR FAILURE WAS DETECTED. NO ADVERSE EVENT WAS REPORTED, HOWEVER, THIS TYPE OF MALFUNCTION COULD POTENTIALLY CAUSE AN ADVERSE EVENT. THE NUMBER OF INCIDENTS OF THIS TYPE REMAIN WITHIN THE EXPECTED RATE FOR THIS PRODUCT BASED UPON THE NUMBER OF INCIDENTS REPORTED AND THE NUMBER OF UNITS IN DISTRIBUTION. COMPANY CONTINUES TO MONITOR AND TREND EVENTS OF THIS TYPE.