inforMED
InjuryINP

DRIVE

Received Jun 20, 2023 · Event occurred Apr 11, 2023

Report 2438477-2023-00077 · MDR key 17167330

Device

Generic name

Cane

Model number

RTL10365-ADJ

Product problems

  • Collapse
  • Collapse

Patient

Male

  • Fall
  • Head Injury
  • Fall
  • Head Injury

Narrative

Description of Event or Problem

DRIVE DEVILBISS HEALTHCARE WAS NOTIFIED OF A COMPLAINT REGARDING AN ADJUSTABLE CANE SEAT BY AN END USER, WHO STATED THAT THE UNIT "COLLAPSED WHILE I WAS SITTING ON IT." THE END USER REPORTEDLY SUSTAINED A HEAD INJURY, WHICH REQUIRED TREATMENT IN THE EMERGENCY ROOM. DRIVE IS CURRENTLY INVESTIGATING THE INCIDENT, INCLUDING ATTEMPTING TO RETRIEVE THE PRODUCT AND INSPECT IT, AND WILL FILE AN UPDATE IF ADDITIONAL INFORMATION BECOMES AVAILABLE.

Description of Event or Problem

(B)(6) HEALTHCARE WAS NOTIFIED OF A COMPLAINT REGARDING AN ADJUSTABLE CANE SEAT BY AN END USER, WHO STATED THAT THE UNIT "COLLAPSED WHILE I WAS SITTING ON IT." THE END USER REPORTEDLY SUSTAINED A HEAD INJURY, WHICH REQUIRED TREATMENT IN THE EMERGENCY ROOM. DRIVE IS CURRENTLY INVESTIGATING THE INCIDENT, INCLUDING ATTEMPTING TO RETRIEVE THE PRODUCT AND INSPECT IT, AND WILL FILE AN UPDATE IF ADDITIONAL INFORMATION BECOMES AVAILABLE.