inforMED
MalfunctionIPS

DRIVE

Received Jun 8, 2023

Report 2438477-2023-00060 · MDR key 17088938

Device

Generic name

Cane

Model number

HCANE-BL-C2

Product problems

  • Break
  • Break

Patient

Female

  • Fall
  • Fall

Narrative

Description of Event or Problem

DRIVE DEVILBISS HEALTHCARE WAS NOTIFIED OF A COMPLAINT REGARDING A CANE BY AN END USER, WHO STATED THAT THE "BOTTOM PORTION OF THE CANE BROKE" AND SHE FELL. THERE WAS NO REPORT OR EVIDENCE OF ILLNESS, INJURY OR MEDICAL TREATMENT ASSOCIATED WITH THE COMPLAINT. DRIVE IS CURRENTLY INVESTIGATING THE INCIDENT, INCLUDING ATTEMPTING TO RETRIEVE THE PRODUCT AND INSPECT IT, AND WILL FILE AN UPDATE IF ADDITIONAL INFORMATION BECOMES AVAILABLE.