InjuryEFS
WATERPIK EVOLUTION
Received Jun 6, 2023 · Event occurred Jun 4, 2023
Report MW5118242 · MDR key 17080489
Device
Product problems
- Nonstandard Device
- Smoking
- Material Integrity Problem
Patient
56 YR · Male
- Electric Shock
- Electric Shock
Narrative
Description of Event or Problem
WATERPIK EVOLUTION MODEL WF-07W SHOCKED ME AND THE UNIT ARCED WITH SMOKE AND BURN MARKS ON THE HOUSING AFTER PLUGGING IT IN WHILE THE WATERPIK REPRESENTATIVE WAS TRYING TO TROUBLESHOOT THE ISSUE OVER THE PHONE. THERE IS A SERIOUS DESIGN FLAW IN THE POWER UNIT. THERE ALREADY IS A RECALL ON SIMILAR UNITS. THIS RECALL SHOULD BE EXPANDED TO INCLUDE THE WF-07W.