NUFACE
Received Jun 6, 2023 · Event occurred Jun 1, 2023
Report MW5118233 · MDR key 17079826
Device
Generic name
Stimulator, Transcutaneous Electrical, Aesthetic Purposes
Manufacturer
Carol Cole CompanyProduct problems
- Output Problem
Patient
44 YR · Female
- Undesired Nerve Stimulation
- Burning Sensation
- Physical Asymmetry
- Undesired Nerve Stimulation
- Burning Sensation
- Physical Asymmetry
Narrative
Description of Event or Problem
I HAD A FACIAL ON TUESDAY (B)(6) 2023 AND THE TECHNICIAN ASKED ABOUT AN ADDITIONAL SERVICE USING THE NUFACE DEVICE. WE PROCEEDED AND I DID FEEL TINGLING AND A BURNING SENSATION AS SHE USED THE DEVICE ON ME. SHE SAID THAT WAS NORMAL. THURSDAY (B)(6) I NOTICED A VISIBLE DEEP INDENTION ON ONE SIDE OF MY FACE FROM THE BASE OF MY NOSE THAT LEADS UP TO MY EYE. I CONTACTED THE PROVIDER AND AWAITING A RESPONSE. I ALSO HAVE CONTACTED NUFACE VIA EMAIL AND ALSO AWAITING A REPLY. I AM TRYING TO FIND THE DATA THAT WAS SUBMITTED TO THE FDA THAT SHOWS ADVERSE EVENTS AND ALERT THE FDA TO THIS CONCERN. ONLINE I HAVE FOUND SOME INSTANCE OF INDENTIONS FROM PEOPLE THAT HAVE USED THE DEVICE AS WELL.