inforMED
InjuryFPF

WALGREENS WATER BOTTLE

Received May 25, 2023 · Event occurred Apr 6, 2023

Report 0002183416-2023-00001 · MDR key 17004157

Device

Generic name

Hot Water Bottle

Model number

02814WG3

Catalog number

02814WG3

Product problems

  • Use of Device Problem
  • Use of Device Problem

Patient

Unknown

  • Burn(s)
  • Burn(s)

Narrative

Additional Manufacturer Narrative

ON (B)(6) 2023, APOTHECARY PRODUCTS, LLC WAS NOTIFIED OF A POTENTIAL ISSUE WITH ITEM 02814WG3 WALGREENS WATER BOTTLE. FROM THE COMMUNICATION WITH THE USER IT WAS DETERMINED THAT THE USER DID NOT FOLLOW INSTRUCTIONS FOR USE PROVIDED ON DEVICE LABEL TO HEAT THE WATER. IT IS IMPORTANT TO NOTE THAT THE INSTRUCTIONS AND WARNINGS ON THE PACKAGING INCLUDE THE FOLLOWING: FOR WARM APPLICATION, FILL BOTTLE TWO-THIRDS WITH PLAIN WARM TAP WATER ONLY. FLUID SHOULD NOT EXCEED 120°F (48.9°C) FOR HOT WATER BOTTLE USE. DO NOT USE MICROWAVE, CONVENTIONAL OVEN OR STOVETOP TO HEAT VESSEL OR WATER. FOR APPLICATION TO SENSITIVE SKINS AREAS, WRAP SOFT CLOTH OR TOWEL AROUND BOTTLE. IN ADDITION TO THE PACKAGING, THERE IS A TEMPERATURE WARNING ON THE NECK OF THE BOTTLE.

Description of Event or Problem

THE USER DID NOT FOLLOW PROPER DIRECTIONS FOR USE PRINTED ON THE LABEL.