MalfunctionLYG
WATER PIK ONTE-TOUCH POWERPULSE MASSAGE DUAL SHOWER SYSTEM
Received May 22, 2023 · Event occurred Apr 17, 2023
Report 0001712259-2023-00006 · MDR key 16975319
Device
Generic name
Shower Head
Manufacturer
Water Pik Inc.Model number
XPA-133E/763MECatalog number
XPA-133E/763ME
Lot number
UNKNOWN
Product problems
- Device Fell
- Device Fell
Patient
Female
- Easy Bruising
- Easy Bruising
Narrative
Description of Event or Problem
CUSTOMER STATED THAT THEY HAVE OWNED THE SHOWER FOR ABOUT 4 MONTHS. ON (B)(6) 2023, HIS WIFE WAS IN THE SHOWER AND THE FIXED MOUNT PORTION POPPED OFF CAUSING HER TO FALL IN THE TUB. SHE SUSTAINED BRUISING AND IS ACHING.
Remedial action
- Replace